Delivery Information

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Delivery Information

At YAZ, we’re committed to delivering your premium cosmetic and health products with care and efficiency. Whether you’re ordering our YAZ Vitamin A Face Cream, Persian Herbs Eye Cream, or a curated fragrance from our Rare Perfume and Cologne Request service, we strive to make the delivery process seamless. Below, you’ll find everything you need to know about our shipping and delivery options.

Where We Ship

  • We proudly ship to worldwide. If you’re unsure whether we deliver to your location, please contact us at [info@Haninshop.com] before placing your order.

Shipping Costs

  • Shipping costs depend on your location, order weight, and selected delivery method. The exact cost will be calculated and displayed at checkout before you confirm your order.

    • Standard Shipping: 
    • Express Shipping
    • Free Shipping: 

    Note: Additional fees (e.g., customs duties, taxes) may apply for international orders. These are the responsibility of the customer.

Delivery Times

  • Delivery times vary based on your location and the shipping method selected at checkout. Below are estimated delivery times after your order is processed:

    • Denmark: 
    • EU Countries: 
    • International (Outside EU): 

    Rare Perfume and Cologne Requests: If your order includes a curated fragrance, delivery times may vary depending on product availability. We will provide an estimated delivery timeline when we send your fragrance recommendations (typically within [2-3 business days] of your request).

    Note: Delivery times are estimates and may be affected by factors beyond our control, such as customs processing, holidays, or carrier delays.

Order Processing

  • Standard Products: Orders for in-stock items (e.g., YAZ Hair Shampoo, Vitamin A Hand Cream) are typically processed within [1-2 business days] after payment confirmation.
  • Rare Perfume and Cologne Requests: Once you approve a curated fragrance recommendation and complete payment, processing begins. We’ll notify you of the estimated shipping date.
  • You’ll receive a confirmation email with tracking information (if available) once your order ships.

Tracking Your Order

For most orders, we provide a tracking number so you can monitor your package’s progress. Once your order ships, you’ll receive an email with the tracking details and a link to the carrier’s website.

Note: Tracking may not be available for certain international destinations or low-cost shipping options. Contact us if you need assistance.

Delivery Instructions

  • Accurate Shipping Information: Please provide a complete and accurate shipping address at checkout. YAZ is not responsible for delays or lost packages due to incorrect or incomplete addresses.
  • Signature Requirements: For high-value orders (e.g., rare fragrances), a signature may be required upon delivery to ensure security.
  • Missed Deliveries: If you’re not available to receive your package, the carrier may leave a note with instructions for redelivery or collection at a local pickup point.

Issues with Delivery

  • Lost or Damaged Packages: If your order is lost or arrives damaged, please contact us within [ 7 days] of the expected delivery date. We’ll work with the carrier to resolve the issue and arrange a replacement or refund if needed.
  • Delayed Shipments: If your order is delayed beyond the estimated delivery time, reach out to us, and we’ll investigate with the carrier.
  • Incorrect Items: If you receive the wrong product, contact us immediately, and we’ll arrange for the correct item to be sent at no additional cost.

International Shipping

For orders outside Denmark, please note:

  • Customs and Duties: You are responsible for any import duties, taxes, or customs fees imposed by your country. These are not included in the shipping cost or product price.
  • Delivery Times: International shipments may take longer due to customs clearance. We’ll provide tracking information where available.
  • Restrictions: Some products (e.g., aerosols, fragrances) may have shipping restrictions in certain countries. We’ll notify you if your order is affected.

Contact Us

If you have any questions about shipping, delivery, or your order, our team is here to help:

Thank you for shopping with YAZ! We’re excited to bring our premium beauty products to your doorstep.